Useful information
for your stay
All sorts of useful information summarized for your holiday in the Florian Apartments Alpendorf
We hope you are already looking forward to your stay in our apartment house. If you have any further questions - about your stay, the region or other topics - please feel free to contact us. We look forward to your email at info@florian-alpendorf.at
Reservation and deposit
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Reservations are only accepted after written confirmation in conjunction with a deposit. For firm reservations, we ask fora deposit/transfer to our account. The deposit will be retained in case of cancellation. We ask for cash payment on site. Wedo not accept EC cards or credit cards.
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Cancellation policy
Please understand that we only accept cancellations in writing.
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Cancellation up to 30 days before arrival: free of charge
Cancellation 29 - 14 days before arrival: 70% of the rental price
Cancellation 13 - 7 days before arrival: 90% of the rental price
Cancellation from 6 days before arrival: 100% of the rental price
No-show: 100% of the rental price
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In case of cancellation, EUR 50.00 processing fee will be retained!
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We recommend that you take out travel cancellation insurance, e.g. European Travel Insurance.
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Our cancellation conditions refer to the rental or overnight price. Ancillary costs (e.g. final cleaning, accommodation andmobility tax) will not be charged in the event of cancellation.
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For everything else, the General Terms and Conditions for the Hotel Industry apply.
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Our bank connection
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Karin Wurnitsch
Raiffeisenbank St. Johann im Pongau
IBAN code: AT25 3506 9000 1804 6367
SWIFT code: RVSAAT2S069